Delivery, Installation & Lifetime Service

White-glove delivery & installation

After your order, our team schedules delivery and a certified technician installs the bed in the room you choose — assembling it, testing every function and showing you how everything works. Most installations happen within 4–11 days, faster than typical retail lead times.

Free lifetime in-home tech support

Every bed includes free lifetime tech support. If anything ever needs adjustment or you have a question, one call to 888-912-2746 connects you with a specialist.

Lowest Price Guarantee

If you find the same in-stock bed advertised for less by an authorized U.S. seller, we’ll beat the verified quote. To claim, contact us before your purchase with a current written quote or dated listing showing the identical model, configuration and seller. The guarantee excludes clearance, auction, open-box and unauthorized third-party marketplace listings, and is subject to verification. Call 888-912-2746 and we’ll confirm the details.

Warranty

All beds carry the full manufacturer warranty. We help you with any warranty service for the life of the product.

Returns

Contact us within the return window for guidance. Because beds are medical equipment, some items have specific return conditions — our team will walk you through the details.